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07-07-2018 07:57 AM - edited 07-07-2018 08:04 AM
Hello Customer Service....I have a question...awhile ago I signed up for Auto Delivery on Philosophy 32oz shower gels...at the time it was offered as a buy more and save (3.00 discount) so I ordered 2 of them plus that day it was free shipping.
Will my next shipment be the same....free shipping + 3.00 discount on the one shower gel?
Thank you!
EDIT: ok I see today the TSV says on screen free shipping on initial order only...so I am thinking that applies to my AD plan on shipping fee.
Also I notice A296670 says it is a buy more and save $3 but when I put 2 of these in my cart the $3 off second bottle doesn't reduce in price. Could you check this out??
Thanks
07-07-2018 10:15 AM
Hi @tsavorite, not knowing the Item or order number it is not easy to answer your question, however I can tell you that special offers on the first order of an auto deliver item do not usually follow to future orders. If you would like me to take a look at that specific order please enmail the order information to QVCSocialTeam@qvc.com
07-07-2018 10:24 AM
@Alice-QVC wrote:Hi @tsavorite, not knowing the Item or order number it is not easy to answer your question, however I can tell you that special offers on the first order of an auto deliver item do not usually follow to future orders. If you would like me to take a look at that specific order please enmail the order information to QVCSocialTeam@qvc.com
Hello @Alice-QVC thanks I believe you are correct it's just on the 1st order.
07-07-2018 10:25 AM
Hi @tsavorite as far as A296670, Buy More Save More. Please email us at QVCSocialTeam@qvc.com and we will do our best to help.
07-07-2018 12:04 PM
All set there I called it in and reported it too....they placed my order.
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