Customer Care

[Rockycoast]

A first time poster with a complaint…not a big deal. They can post anything they want. QVC has gone down hill so a complaint is not unusual.
Welcome to the forums Fran. Don’t bother with the negatives.

[elated]

I remember them stating that the $60 credit would be applied immediately. I think if you hear that promotion, it would encourage first time buyers. If the deal goes south then the first time buyer feels it was only a sales ploy and not a real offer.

I think one poster on here always ask for advice but never comes back to give results. I never respond because it a one way street.

@fran47  I am sorry that you had that negative experience. I hope that the issue can be resolved. I would email QVCsocialteam@qvc.com. I always find them very helpful.  Don't get discouraged.

[Barbara-QVC]

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@fran47 wrote:
kitchenaid mixer sale
free shipping - $60 off with new account and Q card so I signed up and ordered
Now QVC won’t honor the order
nothing but excuses
QVC blames bank but I contacted them and card approved with $3,000 limit
I’ll cancel my Q card and QVC account as well as my wife’s
Won’t do business with unscrupulous businesses

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@fran47 welcome to our Communtiy Forums. I am sorry you are having difficulty with your KitchenAid order. I do see the $60 credit was applied. Please contact our Customer Service department at 1-800-367-9444 for further assistance.