Customer Care

[KimSG]

When I try to watch QVC on Roku, QVC will not load, and I am sent back to the homepage. This happened yesterday and today. I am able to watch other live streams on Roku, so it seems the issue is with QVC. Please fix this issue.

[TheMemphisVette]

delete it from your feed.

then add it back

[KimSG]

@TheMemphisVette I tried deleting it and adding it back - still does not work.Thank you for the suggestion though.

[MezzieStarr]

Mine did that yesterday, too.  I just restarted the Roku and it worked fine after that.  You can also stream QVC through their channel on the Youtube app through the Roku.

[KimSG]

@MezzieStarr I do not want to pay for Youtube app. I have tried restarting my Roku TV, still not working.

[loriqvc]

@KimSG - I'm sorry your QVC app for Roku is not working, but just in case it is useful to know, my app is working fine (aside from the occasional skips and looping that always happen), so this doesn't appear to be a universal issue. Keep trying, and hopefully your app will sort itself out. Good luck!

[MezzieStarr]

---

@KimSG wrote:

@MezzieStarr I do not want to pay for Youtube app. I have tried restarting my Roku TV, still not working.

---

YouTube is free 

[KimSG]

@MezzieStarr When I open the YoutubeTV app, it offers me a free trial. Why offer a free trial if it is free anyway? That is why I did not think it was free. 

[KimSG]

@loriqvc  Thank you.

[MezzieStarr]

They're probably trying to sell you YouTube TV.

Trust me, regular old YouTube is free.

And all 3 QVC channels stream on there.