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07-02-2021 09:10 PM
Customer Service: Question-
Finally have my somewhat 'nic' back .... but hav it appearing to ( be) by adding the number 1 after.
Also, most importantly,
I have COME BACK ON 'without having to sign on' Is this something new?
I have tried closing off 7 times completely, but when I go to Home Page, then to forums....
There is my nic at the top right.
Will my nic stay in that position even when I am not logged in?
------- Example: a poster views my name and posts to me,and I am not on- would that be questionable to that poster, if I'm not answering?
To have my name, as was, from 2011 that was changed in 2015 when the format changed - from the original fromthe 2011/ the former.
I followed good suggestions...and have gotten that far.
AND!! to even retrieve 'That' small task was by adding [ 1 ] after my NIC,i.e. by answering secure questions, typing in my email address 20+ times.
I would like my NIC as WAS WITHOUT THE 1 after the nic.
Is that to be even accomplished?
Again, my NIC is on continuously; I do NOT have to __SIGN IN, now.
Is every poster the same as mine with a
-----NO SIGN IN?
Thank you,
NAES
Solved! Go to the Best Answer.
07-02-2021 09:31 PM
@NAES1I'm not sure if this will help with your question, but today it took me at least 6 times to log on to the community on a couple of occassions. I log on and go do something else, come back and I'm automatically logged off.
I also had to log on in a new looking screen to the main part of QVC, then re-enter my password when I clicked on the forums to get to the forums.
Having said all of that 1. try clearing your cache/cookies and then try to log out. 2.Close your browser, 3. relanuch browser 4. come back to QVC and see if that does the trick.
07-02-2021 10:21 PM
Thank you very much.
I definitely will try.
Actually, (darn lucky here) since being here occasionally recently, along with not that many posts from 2011, I have not had the web site problems that apparently most did through the past three years.
This software has presented many different fouls, the WONKY stuff, it seems, many times.
I never needed to have reason asking a question c/o mods or customer service before, but sure am concerned not having to sign on, viewing my nic...as I AM HERE when I am immediately on.
NAES
7.02.'21
Again thank you. NAES
07-03-2021 01:16 AM
@gertrudecloset ......
I had asked my husband to double check every single (on my pc) possibility clearing out cache/cookies--
to privacy, along with zooming through browser; unfortunately my name remains at the top.
His smart phone was free & clear, but I'm here with the name still showing W/O signing on, or a password. Of course he's not ever been on this site.
Simply said: it is in their software -- Oh No.
I've seen this WONKY Internet behave very badly, swiftly understand your frustration trying to either try to, or log in that many times.
Thank you very much- talk w/you on another forum.
I was not the only one that went through ..
Change The Name ID marathon.
Some received just numbers.
N A E S
07-03-2021 01:19 AM
You are very welcome. I hope it will utlimately work itself out. They usually do but, as you stated, can be very frustrating.
See you around the boards!!!
Have a great holiday, in case I don't run into you..........
07-03-2021 07:44 AM
@NAES1 and moderators, this morning when I was going to sign in I was already signed in, too. Very strange. It doesn't really bother me though. It's better than yesterday morning when I couldn't get in at all for several hours. Of course, no one else could either.
07-03-2021 08:45 AM
This is another problem I've noticed and I feel it is a significant issue.
I can log out, leave the site, and later return and see that I'm logged in. It's happening with my iPad and my Mac, no matter what browser I use (I've tried several).
The only way to assure that I'm completely logged out is to
1 -- sign out
and then
2 -- immediately delete browser cookies/history/cache/website data.
This is a problem -- when we log out of a website we need to know our session was completely, totally terminated, and at the moment this isn't always happening.
07-03-2021 01:46 PM
Logged in since yesterday morning. Doesn´t bother me. Some posters were bothered about having to log in everytime. Hope they like it this way.
Works for me.
07-04-2021 05:57 PM
@dooBdoo wrote:
This is another problem I've noticed and I feel it is a significant issue.
I can log out, leave the site, and later return and see that I'm logged in. It's happening with my iPad and my Mac, no matter what browser I use (I've tried several).
The only way to assure that I'm completely logged out is to
1 -- sign out
and then
2 -- immediately delete browser cookies/history/cache/website data.
This is a problem -- when we log out of a website we need to know our session was completely, totally terminated, and at the moment this isn't always happening.
______________________________________from NAES.
BIG MISTAKE, QVC:::: I order zero now, while my security is out there.
@dooBdoo ,
I spent over 3 hours Friday and 1 hour Saturday to rid all cache/ cookies/ ads/ history/ removing {*almost} all apps in browser- ,but not 100% deleting total Browser.
My husband checked everything possible after what I assumed would be a success.
You are ON SPOT CORRECT, the nic stays FROZEN once I click on....that bothers me as.... ""YES"" a significant problem as >> NEVER-NEVER HAVING__ to sign on.
( FORUMS should be totally non existent if ordering a simple replacement to an air filter ( as example ).
Anyone can get IN.
Website data history is a click away without my Pass Word or email. Absolutely! SHOWS EVERY TIME.
The only way to have ZERO showing is to SHUT pc/ phone ```O F F ! POWER OFF!
I do (DO) believe this WAS BECAUSE of so MANY lazy posters in a hurry not wanting to sign in, nor
(COULD not sign on).
These PROBLEMS in their system have been a huge negative for several years, but nothing remotely close as this one.
? Why a few and not everyone having your problem, and almost the same as mine.
{ You are KNOWN as an [ IT ] guru since I have been on}.
I have not been on (I know it wasn't me) IF.. since Friday when I noticed the fouled up system possibly around Wednesday of last __four days ago__.
I apologise for not being on sooner.
I had thought with a detailed message by now to Customer Service, the red flag would alert someone to correct this.
I do want what (takes time) to sign in with my knowledge, nor do I want my new NAES1, although with the foul UP - immediately ( was the 1st older one from 2011, then the frustration of not having what [THEY] created in 2015 as NAES. I became us to that After 2015.
I obliged by keeping the nic of NAES, then THIS happened and I am not comfortable without the SECURITY.
So far by typing this NOW, 2 different pop ups JUST appeared- by alerting me to try Font size, then do the Spoiler???
"........if that's not a definite QVC 's -----YOU HAVE A SCRAMBLED SYSTEM,----or SOMEONE HAS NO IDEA what they are doing, I can't explain any simpler.
dooBdoo, thank YOU very much. I have learned 100%+ more from you from 9.5 years ago.
My husband said I'm super skillful and with that skill ....better than he is.
If I can operate M A N Y LIFE SAVING ( in hospital) machines, surely [THEY] can zoom in and read each complaint ......... NOT WORKING CORRECTLY.
As my husband said, very in tune with the counrty !- ! -!
I will have husband to DELETE COMPLETE BROWSER.
hugs to you, NAES
I had my 1st and only headaches since this began. Suppose this could escalate to a MIGRAINE for a better choice of words -IF- I were to be on 24/7 as many others.
07-04-2021 06:08 PM
@Sage04 wrote:Logged in since yesterday morning. Doesn´t bother me. Some posters were bothered about having to log in everytime. Hope they like it this way.
Works for me.
@Sage04 I would like it that way, at least until the sign-in problems are solved, but one thing is guaranteed, we aren't all experiencing the same thing!! I was logged out this morning and held my breath that I'd get back in.
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