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Occasional Contributor
Posts: 10
Registered: ‎03-29-2011
I got postcard in mail for $10 off a purchase, there is no expiration date on it. Just tried to use it and it wouldn’t work. Anyone ever have luck with promo codes? Maybe it was good for 1 day, annoying.
Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Promo code doesn’t work

@TNI 

 

Try calling CS to use it, I've read other posters saying that they couldn't get it to go through on the website, but called CS and were able to use it.

 

Hope you get your coupon discount and welcome to the forums!

 

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You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 8,738
Registered: ‎06-06-2019

Re: Promo code doesn’t work

Call CS.

Valued Contributor
Posts: 775
Registered: ‎02-28-2017

Re: Promo code doesn’t work

The same thing happened to me when I tried to use with an order online. I did the online chat and the rep said it was meant only for people who have ordered just ONE thing during the year, and my record shows several (yes!) purchases.

 

I said, there is no such message on the card. After a long pause (I suppose he was talking to a supervisor), he came back and said they were sorry BUT I was to get a $10 credit on my account.

 

I have yet to attempt using it, but I think it's pretty bad on QVC's part. They should have made the requirements clear.

Honored Contributor
Posts: 41,253
Registered: ‎03-09-2010

Re: Promo code doesn’t work

email qvcsocialteam@qvc.com.

they will take care of it for you so that you can use the $10.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Occasional Contributor
Posts: 10
Registered: ‎03-29-2011

Re: Promo code doesn’t work

Thanks everyone! I did a live chat and they put a $10 credit on my account!