Customer Care

[estaw2000]

I can't seem to find a way to e-mail QVC concerning a return. Also CHAT won't work. Is it just me?

[KingstonsMom]

@estaw2000 

You can email the Social Team at QVCSocialTeam@QVC.com, they're very helpful!

[Mimi 1883]

@estaw2000  QVC's "Live Chat" option hasn't worked for Years! It's been mentioned on this board many, many times. Posters have said they've told Customer Service, and people have sent emails about Chat, to no avail. QVC is certainly behind the times with some things. Good luck with your email. 

[Kachina624]

There is a phone number and email address under "Customer Service".

[Kim-QVC]

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@estaw2000 wrote:

I can't seem to find a way to e-mail QVC concerning a return. Also CHAT won't work. Is it just me?

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Hi @estaw2000 good afternoon, thank you for posting here in our Community Customer Care forum. We can help, please email me at QVCSocialTeam@qvc.com with return inquiry, thank you. Kim 

[sunshine45]

they do live chats now via facebook messenger. it is also a great way to get in touch with the customer service social team.