Reply
Frequent Contributor
Posts: 85
Registered: ‎04-28-2010

Ordered the Tatcha lip mask on auto delivery and still have not received. Don't understand why I have problems receiving my orders. Can't anyone help 

Frequent Contributor
Posts: 109
Registered: ‎03-10-2010

Are they making it to the house?  Last 2 of 3 orders of mine were mailed but never made it to the house.  They were returned by the carrier and QVC still charged me the shipping fees!! I had to call to get refunded - how's that for good business.  I even contacted them last week and requested they stop this last return if it was happening again - they said it was impossible for them to do that.

Frequent Contributor
Posts: 85
Registered: ‎04-28-2010

No. I thought they were suppose  to be making big changes to the shipping but it keeps getting worse.