New Enhancer - Color Swatch and Photo correction needed

Bird mama · ‎03-12-2010

Hello, as I was browsing the new jewelry arrivals I noticed that the color swatch and corresponding photo were mixed up for a new American West piece:

https://www.qvc.com/American-West-Sterling-Silver-Petroglyph-Gemstone-Enhancer.product.J366402.html?...

When the customer clicks on howlite, the photo shows the orange spiny oyster. When the customer clicks on spiny oyster, the photo shows howlite.

This could cause confusion if the customer doesn't know which color spiny oyster and howlite are supposed to be.

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.

Melvin-QVC · ‎06-14-2015

@Bird mama wrote:

Hello, as I was browsing the new jewelry arrivals I noticed that the color swatch and corresponding photo were mixed up for a new American West piece:

https://www.qvc.com/American-West-Sterling-Silver-Petroglyph-Gemstone-Enhancer.product.J366402.html?...

When the customer clicks on howlite, the photo shows the orange spiny oyster. When the customer clicks on spiny oyster, the photo shows howlite.

This could cause confusion if the customer doesn't know which color spiny oyster and howlite are supposed to be.

@Bird mama Thank you. I will pass this on to have it corrected. Have a great night.

Bird mama · ‎03-12-2010

Thanks @Melvin-QVC You have a great night too

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.

Happy2BHere · ‎10-22-2019

@Bird mama They never did fix this!

It was J366402 on last night's 1AM Designer Gemstone Jewelry show.

I was looking at the spiny oyster then remembered I had previously read a post where someone had mentioned the photos were wrong on the spiny oyster and the howlite and wondered if it was this piece - and it was! So I searched back and found your post to THANK YOU because you saved me from ordering the wrong one!

I feel sorry for any others who didn't catch it because they might now be getting the wrong color if they didn't know either. Thanks again!

SoX · ‎03-15-2010

@Happy2BHere wrote:
@Bird mama They never did fix this!

It was J366402 on last night's 1AM Designer Gemstone Jewelry show.

I was looking at the spiny oyster then remembered I had previously read a post where someone had mentioned the photos were wrong on the spiny oyster and the howlite and wondered if it was this piece - and it was! So I searched back and found your post to THANK YOU because you saved me from ordering the wrong one!

I feel sorry for any others who didn't catch it because they might now be getting the wrong color if they didn't know either. Thanks again!

@Happy2BHere @Bird mama @Melvin-QVC

Same problem with this cuff bracelet:

https://www.qvc.com/American-West-Sterling-Silver-Petroglyph-Gemstone-Cuff%2C-500g.product.J366400.h...

Bird mama · ‎03-12-2010

Good grief @SoX

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.

SoX · ‎03-15-2010

I really want that cuff bracelet @Bird mama ... can't decide which one ... it's gorgeous, girl. I started a thread telling you about it, then realized you don't like/wear cuffs ... so I deleted it before anyone could respond.

Bird mama · ‎03-12-2010

I appreciate that the host last night and Carolyn wanted to visit and talk about the old days however I wish they would have shown the back of the pendant since there are no photos of it @SoX

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.