Reply
Esteemed Contributor
Posts: 7,346
Registered: ‎03-21-2010

Order Status is still showing my orders as preparing your order.  Today I received one of my requests that still says  preparing your order.  Is there some way this can be fixed?  I called Customer Service about this.  I don't want to have duplicate items sent out to me.

QVC Customer Care
Posts: 2,843
Registered: ‎06-14-2015

Re: Problem with Order Status

@songbird 

Was the item sent from one of our external vendors? Sometimes the vendors are delayed in notifying us that they have shipped an item. Everything should be brought up to date on Monday.

Beth QVC

Esteemed Contributor
Posts: 7,346
Registered: ‎03-21-2010

Re: Problem with Order Status

It was from Barefoot Dreams.

Esteemed Contributor
Posts: 7,346
Registered: ‎03-21-2010

Re: Problem with Order Status

They are sending me a duplicate order.

New Member
Posts: 1
Registered: ‎05-04-2021

Re: Problem with Order Status

I also have a issue with a ordered i placed in march and it still has not arrived and all i get is there is a delay and no explanation why and what the delay is it will be 2 months on the 13th that i ordered and still no answers