Customer Care

[KingstonsMom]

@Eva-QVC

Yes, my laptop is set up to clear cookies/cache every time I exit my laptop.

[KingstonsMom]

@Eva-QVC

I also wanted to add that if you click on these other nics that the nic you typed gets changed to, it just shows an avatar with this wrong nic, nothig else.

Didn't know if that may help figure this out. Manually cleared my cookies/cache, no change.

[sunshine45]

just butting in here because i read the thread, but dont have this particular problem.....i am just waiting for the reviews to appear while using firefox.

i DO have to ask this question though......what did you win @Pearlee ?

[Pearlee]

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@sunshine45 wrote:

just butting in here because i read the thread, but dont have this particular problem.....i am just waiting for the reviews to appear while using firefox.

i DO have to ask this question though......what did you win @Pearlee ?

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Oh, no @sunshine45@  LOL!  I'm going to offer to sell you the Brooklyn Bridge in a moment.  Someone asked on another thread whether anyone here on the board had won the $30,000 (before the winner was announced).   My post in response to that - facetious of course - was what was quoted that prompted @KingstonsMom to start investigating what was wrong with her notifications.   LOL!

[sunshine45]

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@Pearlee wrote:

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@sunshine45 wrote:

just butting in here because i read the thread, but dont have this particular problem.....i am just waiting for the reviews to appear while using firefox.

i DO have to ask this question though......what did you win @Pearlee ?

---

Oh, no @sunshine45@  LOL!  I'm going to offer to sell you the Brooklyn Bridge in a moment.  Someone asked on another thread whether anyone here on the board had won the $30,000 (before the winner was announced).   My post in response to that - facetious of course - was what was quoted that prompted @KingstonsMom to start investigating what was wrong with her notifications.   LOL!

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@Pearlee

hahahahaha....i saw that little snippet on this thread and thought you had won something good!

[Pearlee]

@sunshine45  Oh I went back and looked at the post - I think the thread was someone asking if anyone here won that single Powerball lottery about a week ago, not the $30,000.   Actually they were both threads here but I think I was answering about the Powerball millions and going through the LOGO inventory buying everything  LOL!

[Keyai]

Hi @KingstonsMom

Yesterday afternoon Eva and I were able to recreate the experience you are having when we tried the @ mention function in IE11. We normally use Chrome and do not have the same experience. Eva has elevated this incompatibility to our technical team to hopefully get this resolved soon.

Are you able to test in a different browser the @ mention feature?

Thanks for your patience while we get this resolved.

[KingstonsMom]

@Susan-QVC, @Eva-QVC, @Keyai

UPDATE! Today, I have my drop down menu of poster's names back!

Thank you so much to all of you and the IT team! 

[Pearlee]

I use chrome. My notifications are not working today.  @Keyai  @Eva-QVC

[Pearlee]

My notifications are finally working again! YAY.