Customer Care

[Love Linea]

Hi,

I ordered A265615 Linea pants for $49.75 and today they are $24.35.  order 6542498741.  Please issue a refund.  Thanks

[Puppy Lips]

@Love Linea You have to send an email to QVCSOCIALTEAM.COM.

[NickNack]

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@Puppy Lips wrote:

@Love Linea You have to send an email to QVCSOCIALTEAM.COM.

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@Puppy Lips   @Love Linea   The correct email address is QVCSocialTeam@qvc.com

[Puppy Lips]

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@NickNack wrote:

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@Puppy Lips wrote:

@Love Linea You have to send an email to QVCSOCIALTEAM.COM.

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@Puppy Lips   @Love Linea   The correct email address is QVCSocialTeam@qvc.com

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@NickNack Right, my bad.  I have emailed them many times and they always get back to me right away.  I have not called customer service in months.  It is much more efficient this way.

[Love Linea]

Hi, I have tried that before and could not find the send button.  I did not get a response so I guess they did not get it.  What am I missing?

[SoX]

@Love Linea 

Use your email account ... 

[Kachina624]

@Love Linea.  Its an email you send.  There is no format here on the website for sending it.  Use your email.

[fthunt]

Cracks me up - or puzzles me..................when customer just assumes "store' should give back money  because 'store' decided to lower a price.

I can only imagine what Wegmen's would tell me.....if I bought a T-bone steak today for $10 .and then demand a REFUND Saturday because that T-bone costs less.

Does this even make sense?

[NickNack]

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@Love Linea wrote:

Hi, I have tried that before and could not find the send button.  I did not get a response so I guess they did not get it.  What am I missing?

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@Love Linea   You send it as an email in your email program.  That's their email address.

[mom2four0418]

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@fthunt wrote:

Cracks me up - or puzzles me..................when customer just assumes "store' should give back money  because 'store' decided to lower a price.

I can only imagine what Wegmen's would tell me.....if I bought a T-bone steak today for $10 .and then demand a REFUND Saturday because that T-bone costs less.

Does this even make sense?

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QVC has a 30 day price guarantee policy.