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Frequent Contributor
twokats
Posts: 85
Registered: ‎04-28-2010

Please Help!!!!

‎12-10-2019 05:34 PM

I ordered a Juniors cheese cake, M115647. It arrived damaged and the wrong cheescake. The customer service refunded my money but at the same time, she canceled my field of flowers 3 pc set. Now I received a email that my return was on the way to qvc and the link showed my candle impressions lantern which I haven't even received. I don't know how to get this straightened out. Could you please help me.

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Honored Contributor
Mz iMac
Posts: 21,951
Registered: ‎07-26-2014

Re: Please Help!!!!

‎12-10-2019 05:42 PM

Email the MODs:  QVCSocialTeam@qvc.com

"Never argue with a fool. Onlookers may not be able to tell the difference."


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QVC Customer Care
QVC Customer Care
Paulette-QVC
Posts: 385
Registered: ‎06-14-2015

Re: Please Help!!!!

‎12-10-2019 06:21 PM

@twokats wrote:

I ordered a Juniors cheese cake, M115647. It arrived damaged and the wrong cheescake. The customer service refunded my money but at the same time, she canceled my field of flowers 3 pc set. Now I received a email that my return was on the way to qvc and the link showed my candle impressions lantern which I haven't even received. I don't know how to get this straightened out. Could you please help me.

I have just e-mailed you a response.  

 

Thank you,

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