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Super Contributor
Deb665
Posts: 369
Registered: ‎01-07-2012

Please Help With Returns

‎06-15-2020 02:20 PM

I returned 3 orders which were received by QVC on 6/7/20.  I would like my account refunded for these items.  The phone line is tied up and won't transfer my call to the returns department.  I've tried the chat line twice and both times the Chat Box would close out when I got close to the head of the line. What should I try next to get this resolved?

 

Thanks for any help!

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,955
Registered: ‎06-14-2015

Re: Please Help With Returns

‎06-15-2020 03:21 PM

@Deb665 

We will be happy to assist you promptly if you would please send an email to QVCSocialTeam@qvc.com and include the order numbers in question.

Beth QVC

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Super Contributor
Deb665
Posts: 369
Registered: ‎01-07-2012

Re: Please Help With Returns

‎06-15-2020 04:20 PM

Thank you Beth.  I have contacted the social team.

 

Deborah

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