Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Occasional Contributor
Remali
Posts: 18
Registered: ‎11-05-2018

Please HELP. I cannot make an order!

‎02-03-2024 04:20 PM

I have been calling, and trying, for 2 days now.  The QVC wesbite keeps telling me I have an easy pay payment that needs to be addressed, I called QVC, and I do NOT have an easy pay missed payment, apparently there is a glitch from 2021 going on yet with my account.  I would like to place an order before that item is gone, but I am getting nowhere!  What to do??!! It shouldn't take this long to fix this issue.

 

Thanks!

Report Inappropriate Content
Message 1 of 4 (1,376 Views)
Reply
Honored Contributor
Foxxee
Posts: 8,207
Registered: ‎10-03-2014

Re: Please HELP. I cannot make an order!

‎02-03-2024 04:44 PM

Email the Social Team at QVCSocialTeam@QVC.com explaining your situation.  

Report Inappropriate Content
Message 2 of 4 (1,292 Views)
Reply
Occasional Contributor
Remali
Posts: 18
Registered: ‎11-05-2018

Re: Please HELP. I cannot make an order!

‎02-03-2024 05:21 PM

Thank you.  I gave up.  I had called 3 times and apparently it was going to now take a week to fix the issue.  I found the same shoes somehwere else for half the price. 

Report Inappropriate Content
Message 3 of 4 (1,210 Views)
Reply
Honored Contributor
LTT1
Posts: 37,346
Registered: ‎03-09-2010

Re: Please HELP. I cannot make an order!

‎02-04-2024 07:24 AM

@Remali 

 

Perhaps I am mistaken, but if your account is like mine, the financial part is handled by a bank such as Synchrony?

If so, perhaps they could straighten out the glitch?

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Report Inappropriate Content
Message 4 of 4 (996 Views)
Reply
0 Hearts