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Contributor
Posts: 73
Registered: ‎05-08-2010
Tried several times to call CS today…”all circuits are busy.”
Hope they fix the problem soon. They are charging an easy pay on a returned item.
Very frustrating!
Honored Contributor
Posts: 8,087
Registered: ‎06-09-2010

@Bernie  Email QVCsocialteam@qvc.com.They will help you. Give them all information about your order #, return tracking number and how you want your refund applied.

Honored Contributor
Posts: 10,704
Registered: ‎06-06-2019

Short handed employees no doubt.

Honored Contributor
Posts: 79,311
Registered: ‎03-10-2010

If the phones are down, they must be getting ready for a free shippingvday when they'll be bombarded with frustrated callers.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 7,765
Registered: ‎06-29-2016

"Circuits are busy."  I haven't heard that term in years!

Honored Contributor
Posts: 17,638
Registered: ‎05-18-2017

Send them an email and be done with it:

 

QVCSocialTeam@qvc.com

Respected Contributor
Posts: 4,456
Registered: ‎06-21-2011

I got a call from this number .....800-367-9444 and when I looked it up it said QVC.  They tripped voice mail but left no message.  I reported it to my blocker.  

 

It showed this on my caller ID landline......800   SERVICE

 

To me, this whole globe is just nuts.  I've had troubles that I never dreamed could ever happen with all kinds of companies.  We all just have to sort it out on our own I guess.

Trusted Contributor
Posts: 1,130
Registered: ‎03-10-2010

@77yangya wrote:

I got a call from this number .....800-367-9444 and when I looked it up it said QVC.  They tripped voice mail but left no message.  I reported it to my blocker.  

 

It showed this on my caller ID landline......800   SERVICE

 

To me, this whole globe is just nuts.  I've had troubles that I never dreamed could ever happen with all kinds of companies.  We all just have to sort it out on our own I guess.


@77yangya  That's QVC's Customer Service number.

There's always a lot to be thankful for if you take time to look for it.
For example, I am sitting here thinking how nice it is that wrinkles don't hurt.
Respected Contributor
Posts: 4,456
Registered: ‎06-21-2011

Yes but it could be caller ID spoofing.  If the Q really did call me why didn't they leave a message?  To me that's weird.  I mean, I'm just asking.  Thanks for your reply.

QVC Customer Care
Posts: 1,550
Registered: ‎10-12-2015

@Bernie I am sorry you were being charged easy pays on a returned item and that you were unable to rech us by phone. In looking at your account it looks like the refund has been issued. If you need additional assistance please feel free to reach out to us at QVCSocialTeam@qvc.com.