Customer Care

[Baylie]

I got a phone call from QVC saying that my order would not be delivered until December 23 but they did not say what order that was. I checked on my order status but I didn't see that anywhere. How can I find out which item they are referring to? 

[ruby6332]

Baylie,

If I were you, I would call customer service.  I dont think QVC make calls like the one you mention.  The call may have been a scam.  

[cookie16]

QVC does make these automated calls but don't say which order.  I received one in the past.  Call them.

[Gorgf]

@Baylie. I had that happen also and thought the same as no mention of which item delayed ,so the phone message  was useIass. I  had one of the Mods check exactly which item is delayed. This is the only company that is not specific and informative. Often tracking is not available either.

[Love my grandkids]

@ruby6332 Not it's not a scam. I know someone got that call and it IS legitimate.

[Nataliesgramma]

I got one of those calls too....but it didn't say which item was delayed more either...