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Valued Contributor
Posts: 571
Registered: ‎03-11-2010

Phone call about delayed package.

I got a phone call from QVC saying that my order would not be delivered until December 23 but they did not say what order that was. I checked on my order status but I didn't see that anywhere. How can I find out which item they are referring to? 

Occasional Contributor
Posts: 17
Registered: ‎12-28-2016

Re: Phone call about delayed package.

Baylie,

If I were you, I would call customer service.  I dont think QVC make calls like the one you mention.  The call may have been a scam.  

Super Contributor
Posts: 354
Registered: ‎02-21-2012

Re: Phone call about delayed package.

QVC does make these automated calls but don't say which order.  I received one in the past.  Call them.

Respected Contributor
Posts: 2,135
Registered: ‎03-10-2010

Re: Phone call about delayed package.

@Baylie. I had that happen also and thought the same as no mention of which item delayed ,so the phone message  was useIass. I  had one of the Mods check exactly which item is delayed. This is the only company that is not specific and informative. Often tracking is not available either.

Honored Contributor
Posts: 10,536
Registered: ‎11-24-2013

Re: Phone call about delayed package.

@ruby6332 Not it's not a scam. I know someone got that call and it IS legitimate.

Esteemed Contributor
Posts: 7,232
Registered: ‎03-28-2015

Re: Phone call about delayed package.

I got one of those calls too....but it didn't say which item was delayed more either...