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Honored Contributor
JudyL
Posts: 13,605
Registered: ‎07-11-2010

Peter Thomas Roth TSV Auto-Delivery

‎04-16-2025 10:55 PM

I ordered the Peter Thomas Roth TSV that was on April 4th.  Ordered the auto-delivery option.  To this date, the order is not showing up in my auto-delivery orders.  The order summary states it is an auto-delivery order and the confirmation email that I received from QVC after I placed the order shows its an auto-delivery.

 

I've called Customer Service 3 times about this and keep getting told it was an IT issue and was being fixed.  When is this issue going to be resolved?  Anything that can be done would be most appreciated.

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QVC Customer Care
QVC Customer Care
Miriam QVC
Posts: 9
Registered: ‎10-30-2023

Re: Peter Thomas Roth TSV Auto-Delivery

‎04-16-2025 11:07 PM

There was a glitch in the system, however it should be corrected now.  Please email us at Social.Team@qvc.com and we will be happy to look into this for you.  

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