@Yodamoose7733
I constantly have this issue with the pending charge sitting against my charge card for DAYS after the actual charge has posted. It is basically using double the amount of my purchase charge and no one seems to care about it! It is holding my available credit HOSTAGE as I am unable to use those funds that are stuck as "pending charge" amounts for days, and sometimes at the end of my billing cycle other charges bounce against my cards because QVC never released the pending charges when the actual charge clears! I cannot even use the HOSTAGE FUNDS for OTHER VENDORS!
Just think...if it is large amount, for example $500, QVC holds my $500 pending for up to 10 days against me WHILE they HAVE MY payment cleared. That would be a total of $1,000 for a $500 amount! Granted, I do not charge large amounts such as that, but it is still my money being held HOSTAGE, whether it is $1, $100, or $500!
They used to give me the run around and tell me it was my cards and/or banks. The card/banks have told me it's not them because they load info as they receive it from vendors. If they do not get the info to remove pending charges they cannot remove them. They said it is the vendor!
I have called QVC customer service too many times to count to have these "HOSTAGE" pending charges cleared! They notify the department that handles this and eventually the double billed hostage "pending charge" is removed. Numerous times I have asked for a return call from QVC's 'secret' department that handles this process but have NEVER YET received a call from that 'secret' department.
I have gotten so fed up with this that I have even notified my state attorney general's office to have this practice investigated as well as my state senator in D.C. to investigate on a federal level through their banking & consumer areas.
How about contacting me sometime QVC about this ongoing issue which has yet to be resolved and your holding my $$$ HOSTAGE in "pending charges"❓❓. I certainly will not be holding my breath waiting to hear from the representative from this "secret' department that reverses double "HOSTAGE pending charges". Hopeless...