Customer Care

[CalminHeart]

Some IT issues are more difficult than others to fix. It is what it is.

They don't owe anyone a published explanation. You already know there were IT issues.

That said, I think they'll put minimal effort into forums since it's obvious they would rather shut them down. Maybe they want to make people angry so they'll go away and have less throwback when they do shut them down.

[depglass]

I was just horribly sad.  At least once a day I'll think of something I need to ask this board, it's my Google shortcut.  And then I'll think, no, I can't do that.  This is a great place to solve "bets" DH and I make with each other.  

[1Snickers]

 Thank you QVC. But just in case, I have plan "B" ! 
                 🧐

[Krimpette]

After reading their notice on the top page, it sounds to me like there is no plan to discontinue these forums.  The language sounds much more promising to be than previous notices.

[Kachina624]

@on the bay    You need not abruptly leave your friends.  Most of us were over frolicking in the Proforums, having a good time.  Have you joined over there?  Many people are going to discover this board gone one day and with them will go all references to how to get on the Proforums.  I hope people are keeping notes. 

[Shawnie]

Well welcome us all back. 😬

[SeaMaiden]

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@Elodie2 wrote:

I'm astonished at the way this forum fiasco has been handled.  At the very least, an explanatory notice on the forum status during the lockout should have been prominently placed for your customer's knowledge.  It's frankly insulting and has compromised my trust in QVC.

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@Elodie2    always a negative Nancy in the bunch.  Why not just be grateful and let things go rather than now complain that the boards are up and running?  Lets enjoy being back.

[gidgetgh]

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@depglass wrote:

I was just horribly sad.  At least once a day I'll think of something I need to ask this board, it's my Google shortcut.  And then I'll think, no, I can't do that.  This is a great place to solve "bets" DH and I make with each other.  

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@depglass Get yourself a plan B.

[Patriot3]

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@avid shopper wrote:

Can you imagine if no one could place an order for a week!?

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@avid shopper  Yep, they would have had it fixed in two seconds!!

[Tinkrbl44]

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@Kachina624 wrote:

@on the bay    You need not abruptly leave your friends.  Most of us were over frolicking in the Proforums, having a good time.  Have you joined over there?  Many people are going to discover this board gone one day and with them will go all references to how to get on the Proforums.  I hope people are keeping notes. 

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@Kachina624 

I belatedly went over there Tuesday evening and was surprised to see so many there.   I struggled to figure out how to do my avatar, but gave up.  It was too late and my brain just wasn't getting it right.