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09-24-2020 01:07 PM
I received my order of MukLuks compression stockings this week and there was nothing in the package but the stockings. Unfortunately I have to return them because they are too tight at the top. How do I go about getting return information - I can't print anything out since I do not own a printer.
Solved! Go to the Best Answer.
09-24-2020 01:19 PM
@chlema Send a request to the mods at qvcsocialteam@qvc.com along with the order number. They'll send you what you need.
I also got a garment item from Ontario with no invoice this week.
09-24-2020 02:20 PM
@chlema , I had the same problem a few weeks ago with something I purchased. I, also, have no printer so I called CS and they sent me my packing slip and return papers in case I needed them. It ttook about 10 days to get these items.
09-24-2020 05:12 PM
I have received 4 packages with no invoice in the last 6 weeks. Wonder what the deal is threre. I received one yesterday. I have only had to return one of them and I did print out the invoice.
Fortunately, I don't have to return the one I got yesterday as when trying to print something else, I found I am out of printer ink!
09-24-2020 09:00 PM
@chlema, I ordered something recently for the first time in about 9 months and my packing slip was not inside my package either. Luckily I have a printer because I had to return it. I wonder if they are just not including them anymore? I don't like that. I didn't make a copy and I don't know how to track the return.
09-25-2020 12:18 PM - edited 09-25-2020 12:21 PM
@Kachina624 Thanks Anyway I did the live chat and was #1 in the queue, yay, so they will mail me one. It's just irritating that so many packages are not including the packing slips.
10-12-2020 03:06 PM
10-18-2020 09:44 PM
i too recently have gotten several orders without the packing slips. fortunately i didnt need to return those items. but in the past have and just printed them from the order status. but i know how difficult it is without having a printer or being out of ink. i would like to bring up another problem with packing slips recently. the past 5 orders i have had, the packing slips were totally crumbled up and unusable. a real mess. very frustrating.
10-22-2020 09:32 AM
No packing slip equals less returns. I'd hate to think there is a method to their madness. There is a pair of jeans sitting on my dresser with no packing slip. This thread has spurred me to action, they won't be sitting unworn a year from now because they are too small and I am too lazy.
10-23-2020 08:27 PM
So here's my update. The packing slip customer service promised to mail to me? Never happened and now the 30 days are up so I'm stuck with compression stockings that I cannot wear. Guess it was partly my fault because I didn't nag, just kept waiting and checking the mail. Today I received a really nice blanket from Q but once again, no packing slip. However, I do like it so it will be a keeper. Please Q, I don't know why this is happening but it needs to be fixed, fast.
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