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New Contributor
Paulareenee
Posts: 4
Registered: ‎12-11-2019

Package not received-MODS please help

[ Edited ]

‎12-11-2019 10:44 PM - edited ‎12-12-2019 07:00 PM

It was handled by UPS then given to local post office and allegedly delivered on December 5th. Order number 6757769152. 


UPS says to get with shipper.

 

Can someone from customer care please help?

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Paulareenee
Posts: 4
Registered: ‎12-11-2019

Re: Package not received

‎12-12-2019 06:58 PM

Anyone?

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QVC Customer Care
QVC Customer Care
Melvin-QVC
Posts: 575
Registered: ‎06-14-2015

Re: Package not received-MODS please help

‎12-12-2019 07:32 PM

@Paulareenee wrote:

It was handled by UPS then given to local post office and allegedly delivered on December 5th. Order number 6757769152. 


UPS says to get with shipper.

 

Can someone from customer care please help?

@Paulareenee   I checked the order and I'm showing the same thing.   Are yoiur packages usually left in your mailbox?  

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Paulareenee
Posts: 4
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Re: Package not received-MODS please help

‎12-12-2019 07:45 PM

Yep.

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QVC Customer Care
QVC Customer Care
Melvin-QVC
Posts: 575
Registered: ‎06-14-2015

Re: Package not received-MODS please help

‎12-12-2019 07:51 PM

Have you checked with your postmaster?  Please send us an email at QVCSocialTeam@qvc.com and very your shipping address to have this replaced or refunded.  

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Paulareenee
Posts: 4
Registered: ‎12-11-2019

Re: Package not received-MODS please help

‎12-12-2019 07:53 PM

I live in an apartment. I don't ever see my postmaster, but have never had any issues with missing packages. 

thanks. I'll send an email right away.

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