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Regular Contributor
Posts: 195
Registered: ‎12-11-2010

I placed an order on 10-10.  It has not shipped yet.  It was 2 items.  One item was FREE SHIPPING, the other item was shipping $3.50.  My order is still showing IN PROCESS.  It shows in process for both items.  I attempted to cancel the one with shipping charges and then reorder, but the system will not allow me to cancel.  Can you assist me with this and have the S & H removed/waived??  Thank you.  

QVC Customer Care
Posts: 2,884
Registered: ‎06-14-2015

@barefootwillow 

Not to worry! I will refund you for the s&h. I will send you an email once done.

Beth QVC