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Trusted Contributor
WORKING GAL
Posts: 1,116
Registered: ‎11-15-2011
Accepted Solution

Order Total Different

‎02-18-2024 06:09 PM

I placed an order yesterday for the 2 pc. Ginsu knife set and was given a total of $16.05 with 5 easy pays of $3.21.  Order status today says the total of $16.08.  Why is the total different than what I was told?

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Respected Contributor
SaveTheTurtles
Posts: 3,669
Registered: ‎10-09-2023

Re: Order Total Different

‎02-18-2024 08:11 PM

3 cents difference?

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Honored Contributor
Mz iMac
Posts: 21,143
Registered: ‎07-26-2014

Re: Order Total Different

‎02-18-2024 08:19 PM

@WORKING GAL   Call CS & ask them why the 3¢ difference.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Trusted Contributor
WORKING GAL
Posts: 1,116
Registered: ‎11-15-2011

Re: Order Total Differ@ent

‎02-18-2024 08:41 PM

@SaveTheTurtles- I know the price difference is very small but I want to know why.  This has happened to me before with a larger $ amount.  The price they quote you should be the price you pay. 

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Frequent Contributor
Lisamartha
Posts: 104
Registered: ‎12-09-2015

Re: Order Total Different

‎02-18-2024 10:54 PM

There does seem to be a problem.  I put thru an online order yesterday and the easy pay did not calculate correctly.  The monthly payment was almost $2 more than it should be.  Had to call customer service.  I also have an online order for something else and it is still letting me cancel the order 4 days later!  We all know that is unheard of!

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