Customer Care

[Gorgf]

On occasion sometimes a rebate will not apply if it was a special  priced sale item.  I had that happen with HSN. It doesnt sound like that applies here??

I tried Rakuten but could not access my account and gave up. Mr. Rebate has been very good and not always the top paying site but reliable. I was using both depending on the rebate.

I have recently had  Mr. Rebate checks come slower than usual, three to four weeks due to USPS.  October and November.They were mailed on the first or second of the month.

One occasion, several years ago I accidently destroyed my Mr. Rebate rebate check and after two months was reissued a new check. Very nice.  CS has been good and respond  quickly. They always give a $5 bonus for Holiday Shopping season.

[Quse]

No, you aren't the only one having trouble. I always use Rakuten before I purchase anywhere, but hadn't been paying attention to the credits at all. It octo me that I should have a ton of cashback, so I checked. I haven't been credited for ANY of the purchases since 2022! It's my own fault for not checking sooner, but NOTHING?
I think something must have changed on their end, since nothing at all changed on mine.

I won't be using it anymore, needless to say