Customer Care

[hellodali]

I was looking through my orders and see the Townew Trash Can is now on an unbelievable Black Friday sale.  I purchased it on November 3, 2020 and received it on November 7, 2020.  The price I paid was $97.72 and the shipping charge was $7.50.

It is now selling for $81.43 with free shipping.  The total difference is almost $25.00!  I have only had this item for 15 days and, needless to say, am disappointed in the maor difference in such a short time.

Can you please tell me who I can contact to get an adjustment?  Any assistance you can give me would be much appreciated!

[Vianney]

Just call customer service and ask for an adjustment. They are usually very good about making them.

[Beth-QVC · Accepted solution]

@hellodali 

We will be happy to assist you. Please send the details to QVCSocialTeam@qvc.com and we will take care of this promptly.

Beth QVC

[hellodali]

@Beth-QVC  - Thank you so much!  I'm sending all the info to you now.  I really appreciate your quick response.  You guys are great!!

Happy Thanksgiving!

[hellodali]

@Beth-QVC   Thank you so much!

For anyone who reads this thread, please know what a great group of mods we have.  I can't remember the last time I had such wonderful customer service!

@Vianney   Thank you for your reply.  I really appreciate it!