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Respected Contributor
Posts: 2,232
Registered: ‎03-16-2010

I was looking through my orders and see the Townew Trash Can is now on an unbelievable Black Friday sale.  I purchased it on November 3, 2020 and received it on November 7, 2020.  The price I paid was $97.72 and the shipping charge was $7.50.

 

It is now selling for $81.43 with free shipping.  The total difference is almost $25.00!  I have only had this item for 15 days and, needless to say, am disappointed in the maor difference in such a short time.

 

Can you please tell me who I can contact to get an adjustment?  Any assistance you can give me would be much appreciated!

Occasional Contributor
Posts: 18
Registered: ‎03-13-2010

Just call customer service and ask for an adjustment. They are usually very good about making them.

QVC Customer Care
Posts: 2,774
Registered: ‎06-14-2015

@hellodali 

We will be happy to assist you. Please send the details to QVCSocialTeam@qvc.com and we will take care of this promptly.

Beth QVC

Respected Contributor
Posts: 2,232
Registered: ‎03-16-2010

@Beth-QVC  - Thank you so much!  I'm sending all the info to you now.  I really appreciate your quick response.  You guys are great!!

 

Happy Thanksgiving!

Respected Contributor
Posts: 2,232
Registered: ‎03-16-2010

@Beth-QVC   Thank you so much!

 

For anyone who reads this thread, please know what a great group of mods we have.  I can't remember the last time I had such wonderful customer service!

 

@Vianney   Thank you for your reply.  I really appreciate it!