Customer Care

[Chatyone 2]

Nine days ..  ?? How much longer.. this is crazy stuff.. No more orders from me I am done.. If shipping is that bad customer service should notify us immediately if our order will be back up for nine days.. come on people FIX THIS , 2 different orders and I am still waiting . one has been in New Jersey for days the other has not moved.

[jeannetoo]

12 days before I received my Quacker order and only after I contacted CS 3x. Now 5 days for Laurie Felt jeans and still processing. Of course, you can't cancel.  This is pathetic and I am done

[ruthbe]

lol....I have a denim & Co. top and tomorrow it will be 2 weeks in processing.  Definally not acceptable..  EIther ship my order or let me cancel.  (which they won't let me do because it's in the processing steps)

[itsmagic]

You’re not alone. I also have an order in process for nine days.   I see things I would like to order for gifts but I’m afraid to with the slow shipping. 

[GAQShopr53]

For the first time I am experiencing the delayed shipping. I ordered two sets of Lock & Lock and one shipped while the other is just sitting there. I am hoping it ships soon or I will call and ask for a cancellation. 

[DAD]

Same here 9 days ago I placed an order for some clothes I need now. It hasn't even shipped yet! If it was Christmas presents I ordered I wouldn't care. If I need anything in less than 3 weeks from now on I will do another website. This has been going on for well over a year. It got better for awhile & now it's the worst I've seen. Lesson learned. Do not depend on QVC! 

[DAD]

Don't bother they won't cancel it!

[lb]

I have an order from 10/26  still processing.   There are other orders

just after that one.  People order from Amazon and have it with in 2 days at

max.   I just talked to a customer service rep.  She can not tell why or when

the order will ship.   Please bring back the old QVC.   

[Sage04]

I´ve finally joined the group. Placed an order on 10/26 and it is still in the processing stage. Everything I order around that have,  already been received.

A throw I ordered on the 1st (Friday) was shipped out today.

The order that was placed on the 26th has an EDD of the 8th, so I know Iĺl get it by then.