Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Senior Member
suzieqzee
Posts: 1
Registered: ‎03-17-2010

Mods, help me please.

‎04-26-2019 05:31 AM

I need help.  I am trying to pay off my entire easy pay balance, which is significant.  I've made three calls to customer service and attempted myself through the website to make payments but nothing is going through  CS agents tell me there is no other way to make payments and to check in the am after updates are made.  Each morning my list of easy pays remains unpaid.  

QVC is making it very hard to take my money.  Please help me pay my bill!!

Report Inappropriate Content
Message 1 of 3 (807 Views)
Reply
QVC Customer Care
QVC Customer Care
AnjalenaQVC
Posts: 183
Registered: ‎07-21-2018

Re: Mods, help me please.

‎04-26-2019 06:06 AM

Hi @suzieqzee

I'm sorry to hear that you are having difficulties paying your easy pay online and with our assistance. Please be sure that your credit card information is entered correctly under My Account - Credit Card on qvc.com. If it is and your easy payments are still not being processed, please email us at QVCSocialTeam@qvc.com

Report Inappropriate Content
Message 2 of 3 (770 Views)
Reply
0 Hearts
Valued Contributor
DAD
Posts: 942
Registered: ‎06-27-2010

Re: Mods, help me please.

‎04-26-2019 10:29 AM

I went in and transferred my balances to a credit card. You can change your payment method & update pay in full for each item. It was easy. Go to order status & then look for easy pay & they will all pop up.

Report Inappropriate Content
Message 3 of 3 (554 Views)
Reply