Customer Care

[ECBG]

A few minutes ago,  I tried to log in multiple times on my desk top

Didn’t happen.

Thank goodness the phone is still signed in!

[spumoni99]

Off topic but how do you get to the forums on your phone?  I have the app on my phone but I can't figure out how to go to the forums from the app?

[Etoile308]

To me apps are worthless. To get to the forum you go to their website through your browser.

@ECBG, have you tried powering off your computer? Then start it back up? I do that first thing when I have a problem with any site.

[Kachina624]

@spumoni99   You can't access the forums from the app.  Download QVC.com.

[ECBG]

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@spumoni99 wrote:

Off topic but how do you get to the forums on your phone?  I have the app on my phone but I can't figure out how to go to the forums from the app?

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@spumoni99 

No clue.  If I knew I could get the desk top computer to log in.

Go figure.

[Kachina624]

@ECBG   Did you try rebooting your computer? Haven't seen any other complaints.

[ECBG]

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@Kachina624 wrote:

@ECBG   Did you try rebooting your computer? Haven't seen any other complaints.

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@Kachina624 

I tried multiple times, but didn't reboot.  On the phone now.

[Kachina624]

@ECBG    When I used a computer, rebooting was the first thing I always did when it went wonky.  It usually fixed the problem.

[rms1954]

Seems like both QVC and HSN are having phone issues and unable to take orders via call line.  What is going on!!!!