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Respected Contributor
Posts: 3,030
Registered: ‎09-12-2013

Mods, I need your help, please!

Trying to look at my Easy pays, order status, etc and when I sign in, it takes me to the Q card offer page. I don't want a Q card, never have, never will. Will someone please fix this! I'm really frustrated with QVC website lately and with a big Corp such as QVC, I don't understand why your website is difficult to navigate. 

Occasional Contributor
Posts: 6
Registered: ‎02-26-2011

Re: Mods, I need your help, please!

I totally agree. I sent them an e-mail last week regarding my concerns about the website. I depend on being able to check the "Program Guide" to see what's been offered on-air while I was working/sleeping/etc. When I "click" to see the items presented during a show, items recently on air show up. If the QVC I.T. workers cannot fix these website issues, I am losing faith that they can manage my order status, easy pay, auto delivery, etc. safely and correctly. By the way, I did receive an e-mail to inform me that their technologists are working on the problems. Sorry...it's been long enough. Oh well, guess I'm saving money, because I refuse to order anything until they can get these internet issues fixed.

Honored Contributor
Posts: 39,175
Registered: ‎08-19-2010

Re: Mods, I need your help, please!

[ Edited ]

Social.Team@qvc.com 

@Barbara-QVC

 

 

 @Beth-QVC

 

Honored Contributor
Posts: 39,175
Registered: ‎08-19-2010

Re: Mods, I need your help, please!

Gees, still waiting. Mods must've got canned or something. Cut back on.

Honored Contributor
Posts: 8,468
Registered: ‎03-09-2010

Re: Mods, I need your help, please!

[ Edited ]

wvufan wrote:

Trying to look at my Easy pays, order status, etc and when I sign in, it takes me to the Q card offer page. I don't want a Q card, never have, never will. Will someone please fix this! I'm really frustrated with QVC website lately and with a big Corp such as QVC, I don't understand why your website is difficult to navigate. 


@wvumountiefan ..  a while back I started having a problem with viewing my auto-delivery items.  After several mods telling  me that they were looking into the problem nothing was ever done to correct it.  I finally gave up.  The problem continues to exist to this day.  I hope you have better luck.