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04-04-2020
06:49 PM
- last edited on
04-04-2020
06:52 PM
by
Beth-QVC
I have two orders in process for 10 days. I can see them on Order Status, but when I put the order numbers in the search box, the message says 0 found. Does this mean my orders are not actually In Process, but gone?
I realize in these times the orders could be in process for 10 days, but the 0 found message is concerning. Would you please check the actual status of these orders? Don't understand why I am getting the 0 found message.
Thank you for anything you can do to make sure I actually have the orders and are being processed as shown in Order Status.
04-04-2020 06:52 PM
I will check on your orders for you. Please do not put order #s on your posts for security reasons. I have deleted these.
Beth QVC
04-04-2020 07:04 PM
04-04-2020 07:19 PM
Thank you Beth for your quick response. I wasn't concerned about the delay in processing as it is surely understandable. My concern was that the orders were missing in action because of the 0 found message. Since we are sheltering in place, there is no hurry to receive my new items as I haven't actually been dressed in days! Thank goodness I have a lot of Carol Hockman and Stan Herman robes!
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