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05-15-2023 04:49 PM
Does QVC still have member credits? I had two price adjustments and asked for credit to my Q account and I got an email stating the refund was to my credit card. This isn't the first time it has happened. Just wondering if they still do it.
05-15-2023 05:13 PM
@Pecky wrote:Does QVC still have member credits? I had two price adjustments and asked for credit to my Q account and I got an email stating the refund was to my credit card. This isn't the first time it has happened. Just wondering if they still do it.
@Pecky , I receive member credits for price adjustments. I ask specifically for member credits twice to make sure they hear me. Some customer service reps don't listen very well.
05-15-2023 05:35 PM
@Pecky Not sure but I just found out they will write off ypur credit balance if it is over 2 months.........
05-15-2023 10:21 PM
The Q is not a bank. That's why "credits" should be refunded to your credit card or by check, if that's how you pay.
05-16-2023 08:11 AM - edited 05-16-2023 08:12 AM
@Desertdi They use to do that years ago unless you specified you wanted your cc refunded. I like the credit towards my Q account if it is a small credit.
05-16-2023 08:36 AM
@Pecky This has happened to me too. Rarely do I ask for merch credit as I find it's hard to keep track of my credits because (1) there's no place to check the amount of creidts for any return, (2) I never know when they may use my credits nor how much until it's too late. So I don't know if or when I may have credits I asked for.
I don't ask for credits anymore.
05-16-2023 08:42 AM
@PINKdogWOOD I find the credits on the check out page. It shows how much and if you want to apply to the purchase.
05-16-2023 08:49 AM
@Pecky Well maybe, but I still have no idea if I was even given the right amount of credits. Yes I've seen that once in a blue moon but there still is nowhere to let us know we got 'X' amount of credits for "x" return or returns I made before they're used for another purchase.
05-17-2023 03:04 PM
Yes they do. I called today to get a refund on some Phillip Watson plants that died and was asked if I wanted member credits to my account or a refund to my credut card. I never opt for member credits, I like my money refunded to my credit card.
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