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Regular Contributor
lilybelle
Posts: 243
Registered: ‎03-09-2010

Item never received

[ Edited ]

‎05-17-2023 05:53 PM - last edited on ‎05-18-2023 12:17 AM by QVC Customer Care

Assistance needed for Order , Item K85620 Great Place 10-piece Food & Beverage Set. Total: $22.00 plus $7.66 shipping and tax. = $29.66 

 

I have not reveived this package. The tracking   on May 4, 2023.  The label states "Shipper created a label. UPS has not received the package yet." Sent by UPS - Delivery by US Mail.

 

Please refund my account by original form of payment, as I no longer need the item.  

 

Thank you,

 

 

Personal information has been removed

 

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Honored Contributor
rms1954
Posts: 8,793
Registered: ‎06-06-2019

Re: Item never received

[ Edited ]

‎05-17-2023 06:01 PM - edited ‎05-17-2023 06:09 PM

Call CS or email moderators social team@QVCSocialTeam@qvc.com

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Honored Contributor
Kachina624
Posts: 69,806
Registered: ‎03-10-2010

Re: Item never received

‎05-17-2023 06:02 PM

@lilybelle   Click on the 3 horizontal dots in the upper right corner and edit your post to remove all personal info including order and tracking numbers and names.  Then send this info to qvcsocialteam@qvc.com.  They'll take care of your request.

New Mexico☀️Land Of Enchantment
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Respected Contributor
Spacrazy
Posts: 3,320
Registered: ‎12-14-2018

Re: Item never received

‎05-17-2023 08:19 PM

Uh oh, right church - wrong pew...

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Item never received

‎05-17-2023 11:52 PM

Hi @lilybelle I am so sorry you have not received your order. I will research the order and email you the results.

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Item never received

‎05-18-2023 12:19 AM

Hi @lilybelle I have issused a refund for the order.

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