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Trusted Contributor
Posts: 1,860
Registered: ‎03-13-2010

MODS - need help with shipment

Mods,

Please help with a pair of Prive sunglasses ordered June 23.  They were shipped out June 25.

 

Since then, they have been in CA, NJ, DE (2 miles from where I live) and are now in NY!  

 

"Estimated arrival" was July 2.  It's now July 8.  That's fine if I don't receive them, I just want to refunded.

 

Please help!

 

I also ordered A369981 on June 25.  It was shipped 2 days later.  Since July 3, it's been sitting at a post office in Delaware.  No further information.  

 

This is no longer "cute".  All I want are the items I ordered.  Any assistance would be appreciated.

 

Thank you.

 

 

New Contributor
Posts: 3
Registered: ‎02-10-2019

Re: MODS - need help with shipment

I also ordered sunglasses on June 12th. Suppose to arrive today July 8th. Ridiculous.

Honored Contributor
Posts: 78,373
Registered: ‎03-10-2010

Re: MODS - need help with shipment

UPS seems to be an utter chaotic mess.  Things just disappear never to be seen again.  Can there be that much thievery?  Where does it go?  I've had two packages disappear this week and it's most concerning as neither of my items are still available.  They had better get a handle on the problem or they're going to lose their customers.  Unfortunately there's no viable alternative.

New Mexico☀️Land Of Enchantment
Anonymous
Posts: 0

Re: MODS - need help with shipment

Hi @roeroe1005 I have replaced the sunglasses your estimated delivery date is 7/10, As for A369981 it is in a Post Office near by so please wait a few more days to see if it is delivered. 

Anonymous
Posts: 0

Re: MODS - need help with shipment

Hi @DP66 your tracking shows your sunglasses are out for Post Office Delivery.

Trusted Contributor
Posts: 1,860
Registered: ‎03-13-2010

Re: MODS - need help with shipment

 thank you Alice!Woman Wink