Customer Care

[funwun]

I called Dynatrap directly but they had no specs for the model I purchased a few years 

back as a TSV. They said their models new and old all have a screw to remove the lid in 

order to change the bulb. Please help!!! Thanks so much!!!

[Mz iMac]

@funwun   Have you tried turning/twisting the top off?

Have you tried looking for the user manual online by model # and/or serial #?

Same as above using YouTube tutorials?

Check out iFixit dot com.  Again you will need the model and/or serial #.

[funwun]

Yes, all of the above! To no avail....it seems to be one of the only models without the screw. I definitely tried twisting it off, but it seems glued and I don't want to break it!
It was a TSV so I'm hoping another Dynatrap owner can help me out! Thank you for your 

suggestions 🙂

[Marp]

@funwun,  I bought my first Dynatrap when it was a TSV in 2017.  It is model DT1100.  If yours is the same the manual can be found at:  https://dynatrap.com/wp-content/uploads/2020/03/DT1100-Manual-2014-Text.pdf

[funwun]

Oh My Gosh, thank you so much...I couldn't find this particular manual and as I said Dynatrap couldn't help me. I have to go through the bottom of the unit as opposed to the top...thank you so much😊