Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Occasional Visitor
JaMC
Posts: 1
Registered: ‎12-17-2019

Item processing for 4 days need MOD help

‎12-17-2019 04:23 PM

My order was placed on Saturday 12/13/2019. I ordered 2 items, the first one has shipped but the second one has been processing for 4 days now. I chose express shipping. The item is supposed to arrive tomorrow 12/17 but the status still shows “in process”. Does this mean they don’t have the item in stock? Will my order cancel? I needed it by Friday 12/20/2019. It was a birthday gift and my son will be disappointed if he does not have it. What can I do to speed things up?
Report Inappropriate Content
Message 1 of 3 (537 Views)
Reply
0 Hearts
Respected Contributor
Tinkerbell3
Posts: 2,843
Registered: ‎03-10-2010

Re: Item processing for 4 days need MOD help

‎12-17-2019 04:24 PM

 had an item "in-process" that I had already rec'd! 

Report Inappropriate Content
Message 2 of 3 (534 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,545
Registered: ‎10-12-2015

Re: Item processing for 4 days need MOD help

‎12-17-2019 04:34 PM

Hi @JaMC ,

 

Welcome to our Community Forums! I checked on your order and everything appears to be fine. You should see it in shipped status soon.

 

Barb

Customer Care

Report Inappropriate Content
Message 3 of 3 (504 Views)
Reply
0 Hearts