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11-21-2019 06:16 AM - edited 11-21-2019 06:24 AM
I will contact Customer Service but wondering if anyone has had issues? ( OK So looking at other posts I see alot of issues with this company)
I returned something for an exchange and have not received it yet and it has been a week.
I got no notices of them receiving the return yet!
Next I had to return some boots and have not been credited yet for that and it has been awhile.
What is going on? They used to be dependable and now it is not going so well.
11-21-2019 06:54 AM
An exchange usually takes (for me) about three weeks. That was before the shipping problems so I’m not sure what it takes now.
11-21-2019 07:29 AM
11-21-2019 09:04 AM
Yes I’m having issues. I placed an order 11/09 and it was to be delivered 11/19.
The item did leave California but is now touring Carrollton Texas.
Need I say more?
11-21-2019 12:04 PM
I finally found out the return was just received today when I contacted cust serv earlier today. Took 2 weeks!
11-22-2019 09:12 AM
Yes, I am having issues and will not be ordering from here. I recently had an item I was waiting for, EDD 11/19, ordered at least 10 days previous. I sent email to CS to ask about a new EDD since it is now 11/22 and the status says In Process. The response was that the item is out of stock, and if it's not filled in 2-3 weeks they'll cancel it. Why the wait? This was a clearance item, not reordered. Now I have to hope they don't deliver this item randomly to my door when I'm out of town as package theft is rampant. It's amazing that highly paid people at the top thought this strategy was a great idea--entice people to order, then cancel a month later. I shop other places and no other company functions this way. It's sad because it used to be fun shopping here. It's not sustainable.
11-22-2019 08:41 PM
I believe we all must be hysterical or unrealistic according to a few that know everything!! I'm not ordering anymore before Christmas. I don't need anything bad enough to wait a month! Maybe after all their Christmas returns I'll check in February to see how it's going. If it's something just for me & I have purchased it before I may order knowing it's going to take forever to get here. It will have to be a fantastic sale price though!
11-25-2019 01:13 PM
I placed an order on the 7th for something that has still not shipped.. To make it worse I need to travel soon and fear this item will be sitting outside while I am away. There is no option shown to cancel the order. This was not shown as being backordered when I placed the order and it's so wrong that an order processing for 3 weeks cannot be cancelled. I will not be ordering any seasonal gifts this year from QVC. Don't want them arriving AFTER Christmas!
11-26-2019 09:46 PM
11-27-2019 02:17 AM
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