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11-13-2019 11:56 AM
I ordered a pair of Denim & Co jeans on 11/5/2019. They have not shipped as of this date. I am very frustrated with the continuing delays in shipping. Putting a blurb on your internet page apologizing for delayed shipping does not make everything okay. QVC needs to fix this issue. I am pretty much done with ordering from this company. They take no responsibility for inadequate customer service.
11-13-2019 12:28 PM
Ditto! See my post above under customer care.
11-13-2019 12:28 PM
I agree. I have orders in process since last week, but we are not allowed to cancel them.
This issue has been going on for so long and it is very frustrating.
11-13-2019 12:35 PM
I ordered two items on 11/5; one shipped(supposedly)on the 11th, and the second one shipped on 11/12. I just do not understand the delays in processing orders and getting them shipped out. Perhaps the Q shoud have hired more people for their warehouses rather than hosts.
11-13-2019 06:32 PM
The shipping is all over the place. I just received an order today that I had placed on October 26th. 18 days later!
On the bright side, an order from November 8th has just shipped today.
11-13-2019 06:47 PM
I'm so glad I'm not bothered by the longer wait to get my QVC orders. I'm also not bothered by not being allowed to cancel orders.
If I ordered something, I can wait for it...I don't feel a need to cancel or have shopper's remorse.
So many posts I read about shipping issues are so over the top, one would think the world was ending...good grief.
11-13-2019 09:06 PM
11-13-2019 09:31 PM
@hooked on books I have to wait just as long for orders to arrive and returns to be processed. I am not 'special' in the eyes of QVC. I just don't let the waiting bother or frustrate me. The orders I placed will get here when they get here.
CS has been great, I have been getting a lot of price adjustments for products/items I bought recently and I'm loving all the FREE S&H lately.
Despite the slow shipping, I LOVE QVC.
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