Customer Care

ahoymate · ‎05-30-2010

I'm having trouble placing an order online. I don't want to go into the issue here.

I've called customer service, asked to speak with a supervisor and was told not able to do this. Your customer care said they would send a message to supervisor and in 2 days I would get a call!!! REALLY!! 2 DAYS?? I've waited more than 24 hours to get this resolved.

Who can help me???

Kachina624 · ‎03-10-2010

@ahoymate. Best to describe your problem in an email to the mods @ qvcsocialteam@qvc.com

New Mexico☀️Land Of Enchantment

KingstonsMom · ‎03-09-2010

@ahoymate

Email the QVCSocialTeam@QVC.com, they're very good at responding.

You never know how strong you are until being strong is the only choice you have.

CLHS68 · ‎03-23-2010

Why do you have to order online? Just call and order.

Marp · ‎03-09-2010

@CLHS68 wrote:
Why do you have to order online? Just call and order.

@CLHS68 One reason could be that OP is hearing or vocally impaired and Q does not have a published TTY number.

The eyes through which you see others may be the same as how they see you.

CLHS68 · ‎03-23-2010

@Marp I would agree but she said she called customer care.

ahoymate · ‎05-30-2010

FYI........CLHS68

I CAN'T PLACE ANY TYPE OF ORDER, ON THE PHONE, ONLINE, AS QVC'S SYSTEM ISN'T ACCEPTING MY NEW CC. ( THIS CC WORKS EVERYWHERE BUT QVC) I SPOKE WITH FINANCE THIS AM AND WAS TOLD THEY WOULD FIX IT AND I SHOULD BE ABLE TO PURCHASE IN 10 MINUTES. IT'S BEEN 6 HOURS AND NOTHING IS FIXED. NO ONE FROM QVC CAN EVEN HELP. THIS HAS BEEN GOING ON FOR 2 DAYS NOW!!!!!!!!!

THIS COMPANY IS GOING DOWN HILL FAST. WHO CAN STAY IN BUSINESS WITH THIS KIND OF SERVICE???? I SELDOM BUY FROM QVC AND WOULDN'T NOW BUT WHAT I WANT IS ONLY AVAILABLE @ QVC.