Customer Care

[spent2much]

This happens SO often lately.  I click on "Add to Cart" and this message pops up.  I don't care to call... I order everything on QVC.com.  I get this message.  This is frustrating!

"Hmm, something went wrong

Try again, or contact Customer Service at 888-345-5788

Continue"

[Jasmine19]

I've had this happen a few times when I've had the video up on the product page. Make sure one of the still photos is on your screen and try to add your choice to the cart again.

[JohnnyWasnt]

I've had the same problem for a month or so.  I've tried deleting my history and cookies and still have that same problem (Chrome).

I even have it on my phone!

But, if I open the Microsoft Edge Browser, I can then add to my cart.  

I tried the suggestion below about not having the video on but that didn't help.

Would love to hear any other solutions : )

Thanks!

[50Mickey]

That happened to me on the all day kitchen show a few weeks ago. I tried to order a 5 cup food chopper and it would not load to my cart and I got that message. I had to wait several hours for this to clear up. 

[x Hedge]

I get that message when my Wi-Fi's gone wonky. When I move to get a stronger signal it's ok again. @spent2much 

[spent2much]

Thanks for each of your responses, ladies.  I'm kind of glad it's not just me!!!  (Misery loves company, you know!)  {*_*}  The last time it happened today, it happened in Chrome.  I switched to Edge and I was able to add the product to my cart.  In general, though, I usually have less problems with Chrome.  I dunno... frustrating!