We have left. My husband and I have been very loyal QVC customers for the past 16-17 years, but it's just no longer what it used to be. The customer service is almost nonexistant and orders take FOREVER to ship. The last item we ordered took TEN DAYS from the time we placed the order before it finally shipped, and it was an item that I REALLY needed ASAP as it was a computer that I needed for my work since my previous computer was having major issues and was about to die altogther. On the several occasions when I contacted QVC to inquire as to what was going on with my order and why it was taking so ridiculously long to ship, they were completley unapologetic and just kept telling me that the order was "in process" and couldn't provide me with any other information.
We have now taken our business to HSN and it's like night and day. We placed 3 orders this past Friday and two of them have already shipped and one is currently being packaged to ship. Sorry, QVC, but you are really dropping the ball and losing many longtime, loyal customers.