Customer Care

[Kcubed]

Mine has been IN PROCESS for 9 days.  That seems a bit extreme to me.

[blackhole99]

That's way too long for me and I would give them all kinds of grief about it.

[Krimpette]

IMHO, an order should be in process no more than three days.  However, QVC seems to hav e a different plan for how long items should be "in process".  No wonder I'm ordering less and less.

For example, they had a Blizzard fan on one of the Q channels the other day.  If I ordered it here, it would probably take at least a week for me to get it.  I ordered the same exact fan from Amazon (minus the included AAA batteries) and received it the next day.  And saved about $7 in the process.

[deeva]

What’s also frustrating is that the order can’t be cancelled.

[homedecor1]

I ordered the TSV shoes and within 15 minutes I realized they would NOT work for me...nope, "in process" and couldn't be cancelled.

Although, this time I am going to request they give me credit for the return shipping because I'm sure they'll be "in process" for at least another 5 days!..  

[september]

In my opinion,no longer than three business days 

[LoveMyBaby]

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@Kcubed wrote:

Mine has been IN PROCESS for 9 days.  That seems a bit extreme to me.

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@Kcubed  It's not only extreme, it's utterly ridiculous.