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Valued Contributor
Posts: 714
Registered: ‎03-09-2010

Help with making online payment please.

I pay my Q bill online every month, but cannot get through to make payment. I can open my account but when I select "make payment" nothing happens. Could I get some help.

 

Esteemed Contributor
Posts: 5,077
Registered: ‎11-06-2011

Re: Help with making online payment please.

@Love4cats - I am guessing you are referring to paying your Q Card bill, correct? If that is the case, I recommend that you always go directly to the Synchrony website to make payments instead of using the link given here at qvc.com; there seem to be some technical issues that arise from time to time with that connection and prevent access to full account/payment activities.

 

Here's the direct link if you need it: https://qvc.syf.com/

 

QVC Customer Care
Posts: 1,914
Registered: ‎06-14-2015

Re: Help with making online payment please.

Hi @Love4cats @loriqvc is correct you would have to contact Synchroney Bank. If you would rather call the phone number is 1-877-490-1787.

Valued Contributor
Posts: 714
Registered: ‎03-09-2010

Re: Help with making online payment please.


@loriqvc wrote:

@Love4cats - I am guessing you are referring to paying your Q Card bill, correct? If that is the case, I recommend that you always go directly to the Synchrony website to make payments instead of using the link given here at qvc.com; there seem to be some technical issues that arise from time to time with that connection and prevent access to full account/payment activities.

 

Here's the direct link if you need it: https://qvc.syf.com/

 


Thank you so much for your help. The link worked and I was able to make a payment. You made my day!!! Happy 4th.

Valued Contributor
Posts: 714
Registered: ‎03-09-2010

Re: Help with making online payment please.


@Alice-QVC wrote:

Hi @Love4cats @loriqvc is correct you would have to contact Synchroney Bank. If you would rather call the phone number is 1-877-490-1787.


Thank you Alice. I have always been able to pay my bill using my Q account, but for some reason I could not do it this month. I used the link Lori gave me and it worked. I will keep Synchroney Bank's number in case I have problem again. Thank you so much for your help. Happy 4th.