Customer Care

[amyb]

Hi...I have two items I returned for refund, and still see no progress or refund.

I've tracked them and they both say "Tendered to returns agent" ...one on 5/25, the other on May 12!

I still see no refunds issued.

I won't post any further info here until advised to do so..

Someone in Customer Service please expedite my refunds and advise!

Thanks in advance.

[Beth-QVC]

@amyb 

Please send an email to QVCSocialTeam@qvc.com and include the order  numbers. We will be happy to process your returns for you.

Beth QVC

[violet runner]

@amyb  For future purchases- I used QVC Easy  Returns.. It's  easy ( as it states) and I get a refund very quickly. You do have to use the QVC label  so they can track it.  Ask Customer Care about it. 

[amyb]

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@Beth-QVC wrote:

@amyb 

Please send an email to QVCSocialTeam@qvc.com and include the order  numbers. We will be happy to process your returns for you.

Beth QVC

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Thank you, I will do that now.

[amyb]

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@violet runner wrote:

@amyb  For future purchases- I used QVC Easy  Returns.. It's  easy ( as it states) and I get a refund very quickly. You do have to use the QVC label  so they can track it.  Ask Customer Care about it. 

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@violet runner Thank you. I did use their labels on both. Always do.