Reply
Respected Contributor
Posts: 2,086
Registered: ‎04-05-2010

Help With Processing My Refunds Due To Me??

Hi...I have two items I returned for refund, and still see no progress or refund.

 

I've tracked them and they both say "Tendered to returns agent" ...one on 5/25, the other on May 12!

I still see no refunds issued.

I won't post any further info here until advised to do so..

 

Someone in Customer Service please expedite my refunds and advise!

Thanks in advance.

QVC Customer Care
Posts: 2,874
Registered: ‎06-14-2015

Re: Help With Processing My Refunds Due To Me??

@amyb 

Please send an email to QVCSocialTeam@qvc.com and include the order  numbers. We will be happy to process your returns for you.

Beth QVC

Trusted Contributor
Posts: 1,168
Registered: ‎06-16-2010

Re: Help With Processing My Refunds Due To Me??

@amyb  For future purchases- I used QVC Easy  Returns.. It's  easy ( as it states) and I get a refund very quickly. You do have to use the QVC label  so they can track it.  Ask Customer Care about it. 

Respected Contributor
Posts: 2,086
Registered: ‎04-05-2010

Re: Help With Processing My Refunds Due To Me??


@Beth-QVC wrote:

@amyb 

Please send an email to QVCSocialTeam@qvc.com and include the order  numbers. We will be happy to process your returns for you.

Beth QVC


Thank you, I will do that now.

Respected Contributor
Posts: 2,086
Registered: ‎04-05-2010

Re: Help With Processing My Refunds Due To Me??

[ Edited ]

@violet runner wrote:

@amyb  For future purchases- I used QVC Easy  Returns.. It's  easy ( as it states) and I get a refund very quickly. You do have to use the QVC label  so they can track it.  Ask Customer Care about it. 


@violet runner Thank you. I did use their labels on both. Always do.