Customer Care

[Carolina925]

I broke my readers this weekend while on vacation and ordered a pair of Life Is Good when I got home on Monday. They arrived yesterday! This isn't the norm on everything I order but it surely was great to get these much needed readers so quickly. 

[Magicrat]

As of late shipping has been much faster.  Plus they now bombard you with dozens of emails saying your order has shipped, when it's due to arrive and it's on the way, and it's been delivered.  They've gone  from one extreme to another.

[Pezzie]

I too have noticed that shipping is much improved.  I also appreciate the email updates, as to when it's supposed to be delivered, or out for delivery etc.  it saves me from having to track the package.  Kudos to QVC for upping their shipping game.  Hope it becomes the norm and not a fluke.  

[nada54]

I have to disagree.   On June 14   I placed an order.   On June 20th it still said it was

being 'prepared'.  I wrote to the social team.   The next day it shipped out.

Now it say's the EDD is June 29th.   That is not fast.  You guys are lucky.

[loriqvc]

Quick delivery for me this week as well—I ordered three items during the free shipping event last Saturday, and one arrived via UPS on Wednesday and the other two arrived via USPS yesterday.

[sunshine45]

i am having fast deliveries also. i think the longest anything is taking is a week, but most items are within five days or less and a few in two days!

LOVE the new setup in order status for tracking plus the emails.

good job QVC!

[Spacrazy]

@Carolina925  Thank you ~ that's good info.

[Spacrazy]

@nada54  Same

[Jeanne from VA]

QVC shipping has improved significantly. I ordered Susan Graver's recent TSV dress, and it arrived in three days! It was a win/win, because I love the dress! 

[Kitty Galore]

shipping super fast and I too like those email updates with arrival info !   Good job for all shippers as well !