Customer Care

[PinkyPetunia]

I had a problem years ago when I forgot to update the expiration date of the cc on file.  I believe I had to go in and update each item on easy pay.  Just updating the cc on file wasn't enough,

Very likely the OP"s problem can be resolved with a little detective work.

[SuhseK]

It takes 24 hours, for paid to date EP's to post.  

[Jaspersmom]

Not sure why you'd be posting here first before calling customer service to try to resolve the problem.  Sometimes I wonder about these posts.  

[Sage04]

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@Jaspersmom wrote:

Not sure why you'd be posting here first before calling customer service to try to resolve the problem.  Sometimes I wonder about these posts.  

@Jaspersmom 

The OP said she checked and they told her it was declined. Hope she got it all worked out.

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[whosaysIhavetoomuch]

The bank did not reject.  My card is not expired and it's a debit account so as long as there is money in my account, my card is good.  This is a system problem with Qvc.  Two days prior my easy pays went through.  I made a purchase last week.  All on the same card.  I contacted customer service.  I kept asking over and over and I could not get an answer.  Today it shows my easy pays aren't until April but yet I can't make a purchase.  

[whosaysIhavetoomuch]

Card is not expired and it's a debit card with money in the account

[whosaysIhavetoomuch]

I did contact customer service first and no it was not worked out.  It is not my bank card.  It's a QVC system problem.  Guess I have to make sure it doesn't happen again next month.  

[whosaysIhavetoomuch]

None of the above.  Worked two days prior with the same card.  Problem is, I was not notified I even had a late payment until I went to order.  I would have paid it even sooner had I known.