@stellabystarlight @My experience with this company has been horrible. I updated the expiration on my credit card. The account kept showing past due. I called and have spoken with 7 different customer service reps. One told me it went through but later was declined. Another said that she looked and my card had been updated. It still is not accepting the card. Called my bank and said they are using the wrong expiration date
When I finally reached the end of the line, I called and left a message on the President's phone. I received a call within the hour and the gentleman told me he would get a resolution. I can understand why people move on and don't want the hassle.
I have paid utility bills and other bills with my card and no problem. Apparently QVC is working with an antiquated system. My sympathy goes out to those that have struggled with this company. Hopefully, it will get resolved.