Customer Care

[jananddean]

I got a coupon from HSN for five dollars off   I used it on an item that was not the tsv and I put it on easy pay and everything went through fine with the money taken off.  Then I checked on my order status and the money was not taken off.  Called customer service and the man told me that you could not get the money taken off if you used easy pay....  I still had the postcard and there was nothing about that on the card.  He laughed and said there should have been.....He then gave me five dollars on my account to use on my next order.  Just wondered how many people never checked their account after they placed an order....