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Contributor
sfins
Posts: 40
Registered: ‎01-23-2015

Delays in returns?

‎10-29-2019 06:35 PM

I know there have been lots of delays and complaints about shipping lately, but I'm having trouble with a return. I shipped it back to QVC on 10/15/19 and there's no sign of it being processed yet by QVC. Is this normal?
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QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 724
Registered: ‎06-14-2015

Re: Delays in returns?

‎10-29-2019 06:40 PM

@sfins  I'm so sorry to hear you had that experience. Please e-mail me your order number to QVCSocialTeam@qvc.com and let me know if you used our prepaid label..

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Contributor
sfins
Posts: 40
Registered: ‎01-23-2015

Re: Delays in returns?

‎10-29-2019 07:18 PM

Thank you for your response, Wayne...just sent you an email Smiley Happy
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QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 724
Registered: ‎06-14-2015

Re: Delays in returns?

‎10-29-2019 07:26 PM

@sfins  Just sent you a response 

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Super Contributor
kimsu1
Posts: 374
Registered: ‎09-24-2010

Re: Delays in returns?

‎10-30-2019 07:53 PM

Returns are at least 3 weeks for me, if not more.

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